Bilgily Terms of Service

Agreement to Terms

Welcome to Bilgily! These Terms of Service ("Terms," "Agreement") govern your use of the Bilgily mobile application and web platform ("Service," "App," "Platform") operated by Bilgily ("we," "us," or "our").

Bilgily is an AI-powered educational platform designed specifically for children ages 6-16 with parental supervision and control.

Acceptance and Eligibility

Age Requirements

• Primary Users: Children ages 6-16 years old
• Parental Consent: Required for all users under 18 years old
• Account Creation: Only parents or legal guardians may create accounts
• Supervision: Children must use the Service under parental supervision

Account Responsibility

Parents and legal guardians are fully responsible for:

• All activities that occur under their account
• Their child's use of the Service
• Maintaining the confidentiality of account credentials
• Ensuring compliance with these Terms
• All charges incurred through their account

Service Description

Educational Features

Service Limitations

• The Service is for educational assistance only and does not replace formal education
• AI responses are generated automatically and may contain errors
• The Service should be used as a learning aid, not for completing assignments without understanding
• We do not guarantee the accuracy of all AI-generated content

Acceptable Use Policy

Permitted Uses

• Educational learning and homework assistance
• Understanding academic concepts and problem-solving methods
• Practicing with quizzes and educational games
• Tracking learning progress and achievements
• Using parental control features to monitor and guide learning

Prohibited Uses

Subscription and Payment Terms

Subscription Plans

Payment Terms

• Billing: Subscriptions are billed monthly or annually in advance
• Auto-Renewal: Subscriptions automatically renew unless cancelled
• Payment Methods: We accept major credit cards and digital payment methods
• Price Changes: We will notify you 30 days before any price increases
• Taxes: Prices may be subject to applicable taxes based on your location

Cancellation and Refunds

• Cancellation: You may cancel your subscription at any time through your account settings
• Effective Date: Cancellations take effect at the end of the current billing period
• Refund Policy: We offer a 7-day money-back guarantee for new subscriptions
• Partial Refunds: No partial refunds for unused portions of subscription periods
• Processing Time: Refunds are processed within 5-10 business days

Content and Intellectual Property

Our Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Bilgily and its licensors. The Service is protected by copyright, trademark, and other laws.

User Content

• Homework Photos: You retain ownership of photos you upload for homework assistance
• License to Us: You grant us a limited license to process your content for educational purposes
• Content Standards: All uploaded content must be appropriate and educational
• Removal Rights: We reserve the right to remove inappropriate content

Copyright Compliance

We respect intellectual property rights. If you believe that any content on our Service infringes your copyright, please contact us at [email protected] with:

• A description of the copyrighted work you claim has been infringed
• A description of where the infringing material is located on our Service
• Your contact information
• A statement of good faith belief that the use is not authorized
• A statement that the information is accurate and you are authorized to act

Privacy and Data Protection

Disclaimers and Limitations

Educational Disclaimer

Service Availability

• We strive for 99.9% uptime but cannot guarantee uninterrupted service
• Scheduled maintenance may temporarily affect service availability
• We are not liable for service interruptions beyond our reasonable control
• Internet connectivity issues may affect service performance

Limitation of Liability

To the maximum extent permitted by law, Bilgily shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Service.

Termination

Termination by You

• You may terminate your account at any time through account settings
• Cancellation takes effect at the end of the current billing period
• You remain responsible for all charges incurred before termination
• We will delete your data according to our Privacy Policy

Termination by Us

We may terminate or suspend your account immediately, without prior notice, for:

• Violation of these Terms of Service
• Fraudulent or unauthorized use of the Service
• Non-payment of subscription fees
• Harmful or inappropriate behavior
• Legal or regulatory requirements

Governing Law and Disputes

Governing Law

These Terms shall be interpreted and governed by the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Dispute Resolution

• Initial Contact: Please contact us first at [email protected] to resolve disputes
• Mediation: If direct resolution fails, we prefer mediation before litigation
• Jurisdiction: Any legal actions must be brought in Delaware state or federal courts
• Class Action Waiver: You agree not to participate in class action lawsuits against us

Changes to Terms

Contact Information